What Data We Collect and Why We Keep It
When you open an account with us, we collect your name, email address, and contact number to verify your identity and process withdrawals. Payment data — such as your DANA wallet ID, OVO account number, GoPay reference, or QRIS transaction code — is retained for reconciliation
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and fraud prevention purposes, in line with our payment processor agreements. We also collect device identifiers and session logs to protect your account from unauthorised access. Availability of certain account features depends on local law, and we apply Indonesia-specific data retention rules accordingly. We do not
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store full payment credentials on our servers; those remain with the payment gateway. You may contact our data team at any time to see exactly which records we hold against your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.